Shipping policy

At Emmason Hub, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.

Orders are not processed on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

United States: 1-2 business days

Canada:1-2 business days

United Kingdom: 1-3 business days

Australia: 1-2 business days

Europe: 1-3 business days 

New Zealand: 1-2 business days 

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Emmason Hub is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist where possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging. We will review the issue and offer an appropriate resolution.